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JSS Installation

Northampton, UK

Privacy Policy

Privacy Policy for JSS Installation

At JSS Installation, we are committed to protecting and respecting your privacy. This Privacy Policy explains when, why, and how we collect personal information about people who visit our website, get in touch with us, or use our services.

1. Who We Are

JSS Installation is a professional home improvement and bathroom installation specialist operating in Northamptonshire. Our website address is: https://www.jssinstallation.co.uk. For any data protection enquiries, you can contact us at jon.jssinstallations@gmail.com.

2. Information We Collect and How We Use It

We only collect personal information that is necessary to provide you with our services, respond to your enquiries, or improve your experience on our website.

  • Contact Enquiries & Quotes: When you fill out a contact form on our website, call us, or email us, we collect information such as your name, phone number, email address, and home address. We use this data strictly to contact you, arrange home surveys, provide itemised quotes, and carry out installation work.

  • Website Analytics and Cookies: We use cookies to analyse website traffic and improve our online presence. This includes information about your browser, IP address, and how you interact with our pages. This data is anonymised and used solely for website performance and security.

  • Comments and Media: If visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection.

3. Lawful Basis for Processing Data

Under the UK General Data Protection Regulation (UK GDPR), we process your data under the following legal bases:

  • Contractual Necessity: To provide you with quotes and carry out bathroom design and installation services at your request.

  • Legitimate Interests: To respond to your customer enquiries and maintain the security and functionality of our website.

4. Who We Share Your Data With

We value your trust and never sell, rent, or lease your personal data to third parties for marketing purposes. We only share information when it is absolutely necessary to complete your project:

  • Trusted Contractors: If required, limited details may be shared with members of our trusted, accredited in-house team (such as our plumbing, tiling, or electrical specialists) to complete your installation.

  • Legal Obligations: We may disclose your information if required to do so by law or to protect our legal rights.

  • Spam Detection: Visitor comments may be checked through an automated spam detection service.

5. How Long We Retain Your Data

  • If you leave a comment, the comment and its metadata are retained indefinitely so we can recognise and approve any follow-up comments automatically.

  • For customers who request a quote or book an installation, we retain your contract and contact details for the duration of your 2-year workmanship guarantee and to comply with UK tax and accounting regulations.

6. Embedded Content From Other Websites

替Articles or pages on this site may include embedded content (such as videos, images, or map locations). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, especially if you have an account and are logged in to that website.

7. Your Rights Over Your Data

If you have interacted with our website or have submitted your details to us, you have specific rights under UK data protection laws:

  • The Right to Access: You can request a copy of the personal data we hold about you.

  • The Right to Erasure: You can request that we delete any personal data we hold about you. This does not include any data we are legally obliged to keep for administrative, legal, regulatory, or security purposes.

  • The Right to Rectification: You can ask us to correct any incorrect or incomplete information.

8. Changes to Our Privacy Policy

We keep our privacy policy under regular review to ensure it always meets current UK legal standards. Any updates will be posted directly to this web page.

9. How to Contact Us

If you have any questions about our privacy policy or the information we hold about you, please get in touch: